![DreamNote (드림노트) 4TH SINGLE ALBUM - [Dreams Alive]](http://www.evepinkshop.com/cdn/shop/products/009001013584.jpg?v=1634587153)
DreamNote (드림노트) 4TH SINGLE ALBUM - [Dreams Alive]
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The expected release date is 10.27.21 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
PRODUCT DETAILS:
- Photobook
- CD
- Photocards
- Selfie Photocard (Random 1 out of 6)
- Group Photocard (Random 1 out of 2)
- Postcard (Random 1 out of 6)
FIRST-PRESS / PRE-ORDER ONLY:
- Poster (FOLDED OR UNFOLDED)
POSTER: You MUST select the “FOLDED or UNFOLDED” option BEFORE adding the item to your cart.
BEFORE YOU CHOOSE EITHER FOLDED/UNFOLDED, PLEASE CHECK THE DETAILS AT THE END OF THE PRODUCT DESCRIPTION OR ON THE FAQ PAGE UNDER THE [FOLDED VS. UNFOLDED POSTER] TAB. PLEASE READ BEFORE YOU MAKE A PURCHASE.
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
- If you choose FOLDED then it will be shipped together with the album.
If you purchase the album with an UNFOLDED poster, please keep in mind that the poster is shipped separately in a tube and it may not be delivered at the same time as your album. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If you do not receive it by then, please email us at customerservice.evepink@gmail.com.
*** Outbox/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.
