[PRE-ORDER] CRAVITY (크래비티) - 2025 SEASON'S GREETINGS [CRAVITY BFF TRIP] (+EXCLUSIVE PHOTOCARD)
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The expected release date is 12.27.24, and it usually takes 3-5 business days, or in some instances, up to a week, for us to receive the shipment AFTER IT RELEASES IN KOREA. However, since it will be released during major holidays, there could be further delays with shipping, and it could take longer than usual for us to receive it from Korea.
Please note that this is not a guaranteed time frame, as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the pre-order volume, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
PRODUCT DETAILS (specific inclusion details on this website are subject to change and adjustment without notice based on product updates, market conditions, and other factors given by the manufacturer company):
- Out Box
- Desk Calendar
- Diary
- QR Code Card
- Photocard Set
- Bookmark Set
- Post Card Set
- Folded Poster Set
- Luggage Sticker Set
- Bracelet
EXCLUSIVE GIFT:
-
APPLE MUSIC
- EXCLUSIVE Selfie Photocard (Random 1 out of 9)
Please keep in mind that the production time of the EXCLUSIVE GIFT could be delayed, so it may take up to an additional 1-2 weeks to receive the shipment after it is released from Korea. Please note that this is not a guaranteed time frame as we may receive it earlier or later, but on certain occasions, the Exclusive Photocard arrived later than the album.
- Small spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return
IMPORTANT NOTES (DISCLAIMERS):
- The release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made to protect the product underneath. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery; therefore, it cannot be a reason for exchange or return.
*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.