SEVENTEEN (세븐틴) - 2022 SEASON’S GREETINGS
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PLEASE READ BEFORE PLACING THE 3RD PRE-ORDER
THIS IS 3RD PRE-ORDER MEANING, THIS BTS 2022 SG'S WILL BE RELEASED AT END OF JANUARY, 2022 OR BEGINING OF FEB, 2022 (ETA) AND ONCE WE RECEIVE IT FROM KOREA, WE WILL START OUR FULFILLMENT.
Once it is released from Korea, it usually takes us 3-7 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Regarding all of the SEASON'S GREETINGS outbox cases (PLEASE READ):
"OUTBOX CASE" is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during in-transit of delivery.
So, please refer to the above when you order season's greetings. As we have already been informed, we aren't responsible for the above reasons.
Product Details:
- 1 OUT COVER ENVELOPE
- 1 PVC POUCH
- 1 DESK CALENDAR (13 MONTHS, WORLD VER.)
- 1 PHOTO BOOK (104P)
- 1 DIARY (80P)
- 1 DIGITAL CODE CARD (MAKING VIDEO)
- 1 ENVELOPE
- 1 ID PHOTO SET (2EA)
- 1 4CUT UNIT PHOTO SET (3EA)
- 1 INSTANT PHOTO SET (13EA)
- 1 PHOTO CARD SET (13EA)
- 1 LAYERED HANG-TAGS (RANDOM 1 OUT OF 13)
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.
