MAMAMOO (마마무) - CONCERT VP (Virtual Play) ALBUM
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POSTER: You MUST select the “Unfolded or Folded” option BEFORE adding the item to your cart.
BEFORE YOU CHOOSE EITHER FOLDED/UNFOLDED, PLEASE CHECK THE DETAILS AT THE END OF THE PRODUCT DESCRIPTION OR ON THE FAQ PAGE UNDER THE [FOLDED & UNFOLDED POSTER] TAB. PLEASE READ BEFORE YOU MAKE A PURCHASE!!!
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
- If you choose FOLDED then it will be shipped together with the album (folded in four sections).
*If an album has an assigned version poster, then that version poster will be sent out along with the same version album. However, if that version poster is unavailable, then a RANDOM version will be sent out.
If you purchase the album with an unfolded poster, please keep in mind that the poster may not be delivered at the same time as your album because it is being shipped separately. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If they still do not arrive, feel free to contact us and we will do what we can to assist you!
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.
