ASTRO - ALL YOURS OFFICIAL PHOTOCARD [VER.1]
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Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock products, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
Product Details:
- 1 Official Photocard for Astro's All Yours album release
MUST CHECK:
- For the shipping method, once it is scanned as DELIVERED by your choice of shipping carrier, EVE PINK cannot be responsible for the loss of the shipment. Therefore, we STRONGLY encourage you to purchase a signature service during the checkout.
BEFORE PURCHASING, PLEASE READ THROUGH THE PRODUCT DETAILS:
- All photocards are official and are NOT manufactured by Eve Pink. Photocards are received through the official manufacturers/vendors in Korea and the images have been approved by each entertainment company. Inclusions from albums or official merch are added for sale only if the album/merchandise they are from is labeled as damaged or no longer sellable. We do not separate inclusions for sale purposefully, and we do not sort inclusions upon request.
- Photocards may have possibilities of slight visible scratches, printing markings, lines, slight color discolorations, dents, smudging, etc. They were received from the supplier/manufacturer in this condition and cannot be returned or exchanged for this reason. All photocards are inspected prior to packaging for shipment. We understand the collective nature of these products and know how valuable they are to our customers. However, we need to make clear that small/minor defects may have occurred while manufacturers have printed or during transit, and Eve Pink cannot be responsible for individual personal preferences regarding the conditions of photocards.
- Photocards, polaroids, lenticulars, postcards, etc., with matte finishes, may have whiteish lines or markings due to the nature of the finishes on the cards. Also, hologram photocards might look different in person as shown in the picture, and discoloration due to the manufacturing process. They were received from the supplier/manufacturer in this condition and cannot be returned or exchanged for this reason.
- Please make sure you are buying the members, groups, or units that you want. If purchased incorrectly due to buyer error, no returns or exchanges are allowed.
- Photocards will be packaged safely in a plastic sleeve and sent in a small box.
- Due to the small and fragile nature of these items, only tracked shipping will be available. Only tracked shipping is available for official photocards for both safety of the product and protection from loss. We strongly encourage choosing either UPS or USPS Priority with signature service for safe delivery. Eve Pink cannot be responsible for loss after your package has been scanned as delivered.
- All photocards will have a purchase limit of 2 per design to prevent mass purchases with the intent to resell.
*** Outbox/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.