[MAXIMUM 2 PER ORDER/PERSON]

We expect to start the fulfillment process between March 11th (Monday), 2024, and March 15th (Friday), 2024. It could take longer than expected depending on the pre-order volumes, but we will fulfill all your orders as soon as possible. Our shipping team will begin fulfillment processing for mail orders on a first-order, first-serve basis, including pick-up orders. Once the order has been placed and shipped out, we can't guarantee the delivery date depending on the carrier you choose for delivery. 

Depending on the pre-order volume, fulfillment processing could take longer than expected. 

Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.

ATTENTION: Due to the heavy volume of pre-orders, which have been started since March 2nd, 2024, for pre-orders, here are some guidelines for fulfillment processing. Please read before placing pre-orders so you do not worry about your order. 

(1) We expect to receive the shipment and have it available between March 11th to 15th, 2024.

(2) We must inspect all the official merch once we receive our shipment.

(3) We will start fulfillment by the order number we received, meaning we will start from the pre-orders that have been submitted beginning from March 2nd, 2024.

(4) If you placed a pre-order recently close to the arrival date, near March 11th, 2024, it will take longer than expected due to the heavy volume of pre-orders.

(5) Once we receive the shipment, we expect to fulfill all orders within 1-2 weeks (counting only business days). We will try our best to complete all orders within 7-9 business days of processing time starting from the day of receiving all albums. However, depending on the volume of orders, it could take longer without further notice.

IMPORTANT: If you order any pre-orders with in-stock albums, they will be held until all albums are ready to be shipped or picked up at a specific location you choose.

[ONEUS (원어스) 2024 LA DOLCE VITA US TOUR POP-UP EVENT]

• If you purchase a total of $50 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 1 Selfie Photocard (Random 1 out of 5). 
• If you purchase a total of $100 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 2 Selfie Photocards (Random 2 out of 5). 
• If you purchase a total of $150 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 3 Selfie Photocards (Random 3 out of 5). 
• If you purchase a total of $200 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 4 Selfie Photocards (Random 4 out of 5).
• If you purchase a total of $250 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 5 Selfie Photocards (1 for each member).
• And continues every $50 you spend on ONEUS "LA DOLCE VITA" US TOUR MERCH
• DISCLAIMER: ONLY APPLIES PER PURCHASE AMOUNT OF $50 is calculated based on the amount excluding sales tax. 
• YOU WILL NOT BE ABLE TO SEE THIS PC OPTION ON YOUR ORDER. HOWEVER, WHEN WE SHIP YOUR ORDER IT WILL BE INCLUDED WITHIN YOUR ORDER.

PRODUCT DETAILS:

• 1 Light Stick

ONEUS "LA DOLCE VITA" 2024 US POP-UP EXCLUSIVE GIFT:

• EXCLUSIVE Photocard (Random 1 out of 5)
• These is different photo cards compared to POP-UP PROMOTIONAL PC

PRODUCT INFO:

• All the light sticks are thoroughly reviewed & inspected by the Eve Pink quality control team to ensure they function correctly.

IMPORTANT NOTES:

• Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
• The outer box/case/sleeve/cover is made to protect the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the product, but this cannot be a reason for exchange or return. 
• PLEASE TAKE THE BATTERIES OUT WHEN NOT IN USE!
• ALL SALES ARE FINAL, WITH NO RETURN & NO EXCHANGE!

** The outer box/case/cover is made to protect the product underneath. Small scratches, flaws, discoloration, cutout, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.