ONEUS (원어스) 2024 LA DOLCE VITA US TOUR OFFICIAL MD - [USS DOLL]
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We expect to start the fulfillment process between March 11th (Monday), 2024, and March 15th (Friday), 2024. It could take longer than expected depending on the pre-order volumes, but we will fulfill all your orders as soon as possible. Our shipping team will begin fulfillment processing for mail orders on a first-order, first-serve basis, including pick-up orders. Once the order has been placed and shipped out, we can't guarantee the delivery date depending on the carrier you choose for delivery.
Depending on the pre-order volume, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
ATTENTION: Due to the heavy volume of pre-orders, which have been started since March 2nd, 2024, for pre-orders, here are some guidelines for fulfillment processing. Please read before placing pre-orders so you do not worry about your order.
(1) We expect to receive the shipment and have it available between March 11th to 15th, 2024.
(2) We must inspect all the official merch once we receive our shipment.
(3) We will start fulfillment by the order number we received, meaning we will start from the pre-orders that have been submitted beginning from March 2nd, 2024.
(4) If you placed a pre-order recently close to the arrival date, near March 11th, 2024, it will take longer than expected due to the heavy volume of pre-orders.
(5) Once we receive the shipment, we expect to fulfill all orders within 1-2 weeks (counting only business days). We will try our best to complete all orders within 7-9 business days of processing time starting from the day of receiving all albums. However, depending on the volume of orders, it could take longer without further notice.
IMPORTANT: If you order any pre-orders with in-stock albums, they will be held until all albums are ready to be shipped or picked up at a specific location you choose.
[ONEUS (원어스) 2024 LA DOLCE VITA US TOUR POP-UP EVENT]
- If you purchase a total of $50 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 1 Selfie Photocard (Random 1 out of 5).
- If you purchase a total of $100 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 2 Selfie Photocards (Random 2 out of 5).
- If you purchase a total of $150 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 3 Selfie Photocards (Random 3 out of 5).
- If you purchase a total of $200 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 4 Selfie Photocards (Random 4 out of 5).
- If you purchase a total of $250 for ONEUS "LA DOLCE VITA" US TOUR MERCH, you will automatically receive 5 Selfie Photocards (1 for each member).
- And continues every $50 you spend on ONEUS "LA DOLCE VITA" US TOUR MERCH
- DISCLAIMER: ONLY APPLIES PER PURCHASE AMOUNT OF $50 is calculated based on the amount excluding sales tax.
- Pop-Up Promo photocard gift (BLACK VER.) differs from the Official Light Stick photocard gift (WHITE VER.)
- YOU WILL NOT BE ABLE TO SEE THIS PC OPTION ON YOUR ORDER. HOWEVER, WHEN WE SHIP YOUR ORDER IT WILL BE INCLUDED WITHIN YOUR ORDER.
PRODUCT DETAILS:
- USS Doll (80x100mm)
- Member Photocard (1ea)
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor, and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made to protect the product underneath. Small spots, scratches, flaws, discoloration, bends, creases, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc., on the cover, cannot be a reason for exchange or return.
※ Size and contents may vary depending on the manufacturer.
※ The outer case is to protect goods. Please note that slight scratches and discoloration of the case are not product defects
※ Fine scratches on gift items are not subject to exchange or refund. In case of severe damage, we will exchange it only for stock. In case the gift is sold out, it is not possible to resend it.
*** Outbox/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.