EXO (엑소) - OFFICIAL LIGHT STICK VER 3.0
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DEPENDING ON THE VOLUME OF ORDERS, FULFILLMENT PROCESSING COULD TAKE LONGER THAN EXPECTED.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Regarding all of the LIGHTSTICK outbox cases (PLEASE READ):
"OUTBOX CASE" is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during the in-transit of delivery.
So, please refer to the above when you order light sticks. As we have already been informed, we aren't responsible for the above reasons.
PRODUCT DETAILS:
- 1 Light Stick
PRODUCT INFO:
- All the light sticks are fully reviewed & inspected by the Eve Pink quality control team to ensure they are functioning correctly.
- PLEASE TAKE THE BATTERIES OUT WHEN NOT IN USE!
- ALL SALES ARE FINAL, NO RETURN & NO EXCHANGE!
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made to protect the product underneath. Small spots, scratches, flaws, discoloration, bends, creases, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process. They cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc., on the cover, cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.
** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutout, etc., on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.
